What guests often want to know – answered briefly and honestly.
Frequently asked questions
From short city trips to half-day adventures – all our tours are private, flexible, and full of stories.
- Where you want to be picked up
- Where you want to go
- How demanding the route is
Not really. Although we are sometimes spontaneously available, we are not an option for urgent or time-critical journeys. A rickshaw is significantly slower than a taxi, and even if we are currently out and about, it may take a while for us to get to you.
👉 If you need to get somewhere quickly, please call a regular taxi at 8111 (Salzburg Taxi).
That depends on the distance and effort involved. Most rides are between €15 and €60, depending on:
For a simple ride through the old town, you can expect to pay around €15–30.
Yes, if you book in advance, we will gladly pick you or your guests up at a designated location in or around the old town. We can get practically anywhere with the rickshaw. We are also happy to pick you up anywhere in Salzburg’s old town if you call us spontaneously.
Yes and no. Our rickshaws are not classic taxis. You can either book in advance or call spontaneously when we are on the road. There is no 24/7 service and no fixed stops.
Yes. There is a minimum price of €40 per rickshaw for every ride booked in advance, regardless of the distance or duration. Spontaneous rides may be cheaper, depending on the driver and agreement on site.
Spontaneous rides are possible when a rickshaw is currently out. Just call +43 699 177 99991 and ask if someone is available. Our drivers are usually available from 10:00 AM.
Since the drivers work on an independent basis and contribute with their knowledge and experience, the tours are driven differently. All tours are suggestions that are within the realm of possibility. What exactly works out in terms of time for each tour also depends on the behavior of the guests. If guests frequently get off the bus during the trip to photograph things from various perspectives, buy souvenirs, etc., it can be difficult to see everything in the allotted time. … it can sometimes be tight to see everything in the allotted time. The time frame or budget to be spent on the rickshaw tour is determined by the guests. Our task is then to put together an appropriately comprehensive program according to the interests of the guests and to respond to individual needs. But that’s exactly what’s so great about it – no two tours are alike.
A suitcase the size of carry-on luggage on airplanes usually has room on the lap, but only a small backpack is recommended. Our vehicles are very small – while this guarantees that we can get into every conceivable alley, it doesn’t offer much storage space for luggage. The more you carry, the more uncomfortable you are. We can safely deposit strollers or walkers during the tour. Small trolleys can usually also be folded and carried along should the end of the tour differ from the point of entry.
The ideas between big and small often differ greatly. Of course, as an adult, you also want to experience a little of the city – the smaller the children, the more difficult it becomes. But when the focus is on rickshaw driving, the little ones often completely forget about your 1001 important as well as less important questions. We are happy to leave the distribution of the family among the vehicles to you. Basically, we recommend a “children’s rickshaw” and an “adult rickshaw”. The drivers can then respond individually to the needs of the big and small. So, the children focus primarily on the fun of driving, and the adults on the cultural content – of course, everyone drives together.
We have often transported guests with various physical disabilities. Whether it’s crutches, a walker, or a wheelchair – you can find a solution for everything.
However, for safety reasons, the driver must remain seated on the rickshaw, since if the rickshaw is not secured from the rear, it would tip forward when boarding. If your companion can help you get in and out of the car, that would help us, of course. Otherwise, other rickshaw drivers can also assist at the stand. If you have a wheelchair or walker, we will leave it at the stand under supervision in the meantime. We also have a door-to-door service and will be happy to pick you up from your hotel or other place.
As a matter of principle, no one drives “alone” because, after all, the driver is still “on board”. For group rides (2 rickshaws or more), the vehicles always stay together so that it is perceived as a communal experience. It is possible to stop at any time so that passengers can mix and mingle.
We can transport a maximum of 18 adults at the same time with our 9 vehicles. However, since not all 9 vehicles are always in use, it is absolutely necessary to make an arrangement in advance or you may have to pay extra for the journey.
No problem! Our rickshaws are equipped with transparent rain covers, so you’ll definitely stay dry and “keep a clear view”. Granted, the experience is definitely nicer in the sunshine, but on the other hand, when it rains, there is no other way to comfortably explore the city like this and stay dry at the same time. We have had many rides in pouring rain and guests have been very appreciative of the experience. However, you can also postpone the trip if, for example. the weather forecast should promise clearing for the afternoon or the next day. Of course, the tour should remain in your best memory.
When booking, you will be asked for your contact details. You will then receive a small update on the weather 1-2 days in advance and, if necessary, information on possible alternative options.
The tour price is to be paid directly (in cash) to the drivers.
If you are also somewhat flexible with the start time, 2-5 days is sufficient. In this form, you can also enter your personal questions and tour requests.